Privacy policy.

Welcome to Pretty Little Holidays ("we," "our," "us"). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your data when you use our services or interact with our website.

1. Information We Collect

When you contact us via our website or other means, we may collect the following information:

- Personal Details: Name, email address, and phone number.

- Holiday Preferences: Destination, budget, board type, and other details about your ideal holiday.

We only collect this information when you voluntarily provide it, such as when filling out our contact form.

2. How We Use Your Information

We use your information for the following purposes:

- To respond to your enquiries and provide tailored holiday recommendations.

- To process bookings and manage your travel arrangements.

- To send you marketing communications (e.g., newsletters, special offers) via Mailchimp, but only if you have provided your email address and consented to receive such communications.

3. Legal Basis for Processing

Under the UK GDPR, we process your data based on:

- Legitimate Interest: To provide you with the services you have requested, such as holiday bookings and enquiries.

- Consent: For marketing communications, which you can opt out of at any time.

4. Data Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties, except in the following circumstances:

- To trusted travel partners and suppliers to fulfil your booking.

- If required by law or to comply with a legal obligation.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide you with services, comply with legal obligations, or resolve disputes.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

- Right to Access: Request a copy of the data we hold about you.

- Right to Rectification: Correct any inaccurate or incomplete data.

- Right to Erasure: Request that we delete your data.

- Right to Restrict Processing: Limit how we use your data.

- Right to Object: Object to the processing of your data for marketing purposes.

- Right to Data Portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at hello@prettylittleholidays.com.

8. Marketing Communications

If you have provided your email address and consented to receive marketing communications, we will use Mailchimp to send you newsletters, special offers, and updates about our services. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pretty Little Holidays

Email: hello@prettylittleholidays.com